1. General Provisions
- 1.1 This Privacy Policy defines the procedures for collecting, using, and protecting the personal data of KingsExchange users.
- 1.2 By using the Service, the User confirms their agreement with this Policy.
- 1.3 The Service ensures the protection of personal data in accordance with applicable legislation and internal security procedures.
2. What Data We Collect
- 2.1 The Service may collect the following data:
- email address;
- phone number;
- IP address and device technical data;
- cryptocurrency addresses and transaction data;
- payment details;
- data provided as part of KYC (documents, photos, videos).
3. Purposes of Data Processing
- 3.1 Personal data is used for:
- processing exchange operations;
- conducting AML/KYC checks;
- fraud prevention;
- communicating with the user;
- improving service quality.
4. AML and KYC Checks
- 4.1 The Service reserves the right to verify users and transactions as part of AML and KYC procedures.
- 4.2 Third-party services (for example: Crystal Blockchain, AMLBot or similar services) may be used to conduct these checks.
- 4.3 The User undertakes to provide the necessary data upon request from the Service.
5. Transfer of Data to Third Parties
- 5.1 Data may be shared with:
- payment systems and banks;
- AML/KYC providers;
- service partners;
- government authorities upon receipt of a lawful request.
- 5.2 Data is transferred only to the extent necessary to process operations.
6. Data Storage and Protection
- 6.1 The Service takes measures to protect data from unauthorized access, loss, and alteration.
- 6.2 Data is stored for the period necessary to fulfill the purposes of processing and to comply with applicable legislation.
7. User Rights
- 7.1 The User has the right to:
- obtain information about their data;
- request its update or deletion;
- withdraw consent to data processing.
- 7.2 Requests should be submitted via the contact details provided on the website.
8. Cookies and Technical Data
- 8.1 The Service may use cookies to ensure the proper functioning of the website and to analyze user behavior.
9. Policy Changes
- 9.1 The Service reserves the right to make changes to this Privacy Policy.
- 9.2 The current version is always available on the website.
10. Contact Information
- 10.1 For questions regarding data processing, the User may contact the support team.