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KingsExchange - Privacy policy

Privacy Policy

Personal data processing procedures at KingsExchange

1. General Provisions

  • 1.1 This Privacy Policy defines the procedures for collecting, using, and protecting the personal data of KingsExchange users.
  • 1.2 By using the Service, the User confirms their agreement with this Policy.
  • 1.3 The Service ensures the protection of personal data in accordance with applicable legislation and internal security procedures.

2. What Data We Collect

  • 2.1 The Service may collect the following data:
  • email address;
  • phone number;
  • IP address and device technical data;
  • cryptocurrency addresses and transaction data;
  • payment details;
  • data provided as part of KYC (documents, photos, videos).

3. Purposes of Data Processing

  • 3.1 Personal data is used for:
  • processing exchange operations;
  • conducting AML/KYC checks;
  • fraud prevention;
  • communicating with the user;
  • improving service quality.

4. AML and KYC Checks

  • 4.1 The Service reserves the right to verify users and transactions as part of AML and KYC procedures.
  • 4.2 Third-party services (for example: Crystal Blockchain, AMLBot or similar services) may be used to conduct these checks.
  • 4.3 The User undertakes to provide the necessary data upon request from the Service.

5. Transfer of Data to Third Parties

  • 5.1 Data may be shared with:
  • payment systems and banks;
  • AML/KYC providers;
  • service partners;
  • government authorities upon receipt of a lawful request.
  • 5.2 Data is transferred only to the extent necessary to process operations.

6. Data Storage and Protection

  • 6.1 The Service takes measures to protect data from unauthorized access, loss, and alteration.
  • 6.2 Data is stored for the period necessary to fulfill the purposes of processing and to comply with applicable legislation.

7. User Rights

  • 7.1 The User has the right to:
  • obtain information about their data;
  • request its update or deletion;
  • withdraw consent to data processing.
  • 7.2 Requests should be submitted via the contact details provided on the website.

8. Cookies and Technical Data

  • 8.1 The Service may use cookies to ensure the proper functioning of the website and to analyze user behavior.

9. Policy Changes

  • 9.1 The Service reserves the right to make changes to this Privacy Policy.
  • 9.2 The current version is always available on the website.

10. Contact Information

  • 10.1 For questions regarding data processing, the User may contact the support team.