Dear customers, the amount to be received is fixed if the exchange rate change is no more than 0.3%. If the amount to be received changes by more than 0.3%, the request will be recalculated or a refund will be issued according to the website's rules. The commission for cryptocurrency refunds will be deducted from the received amount. The exchange rate is based on the following platforms: Binance, Forex, XE. We conduct AML checks on customers' funds to prevent violations of the law. If any violations are detected in your transaction, the exchange point will be forced to suspend the exchange operation until a full investigation is completed. A refund will be processed after the verification.